Can I start free before choosing a paid plan?
Yes. The Free plan has no time limit and needs no credit card. Add products, test the storefront and designer, and upgrade when you need manual orders or higher limits. Paid plans also start with a free trial.
What changes when I upgrade?
Starter adds manual orders, promotions, and AI design tools. Growth adds live shipping rates and labels, AI photo tools, and advanced reports. Pro adds accounting, advanced email automations, a custom domain, and unlimited products, orders, and staff.
Are the storefront and live designer included on every plan?
Yes. Every plan, including Free, comes with a hosted storefront, product catalog, live designer, cart, and checkout. Higher tiers add capacity, sales channels, automation, reporting, and team seats.
How do orders get to production?
Every order carries the buyer’s artwork, placement, finished size, and thread colors into your production queue. Your team or your digitizer uploads the approved machine file (DST or PES) to the order, so whoever runs the machine has everything in one place.
Can I manage embroidery pricing rules?
Yes. Stitchify supports embroidery-aware pricing so you can account for placements, thread color counts, and complexity instead of relying only on flat product prices.
Does Stitchify take a cut of my sales?
No. You pay a flat monthly or yearly plan price, and Stitchify does not add a per-order commission. Standard card processing fees from Stripe or PayPal still apply to storefront payments.
Can I change plans later?
Yes. Upgrade or downgrade from billing at any time—changes are prorated. If you cancel, your plan stays active until the end of the current billing period. Cards and invoices are managed in the secure Stripe billing portal.
Do I need my own website?
No. Stitchify can host your shop experience. If you already have a marketing site, you can link its “Shop” or “Customize” calls to your Stitchify storefront and keep your existing brand presence.